Last updated: September 19, 2026
SW Hospitality Group ("Company," "we," "us") operates an employee scheduling system that uses SMS/text messaging to communicate work-related information to employees, and to communicate with job applicants about their application. By opting in, you agree to receive text messages related to your application, scheduling, and workforce communication.
Enrolled employees may receive messages including: shift schedules and updates, shift change or coverage requests, shift reminders, open shift availability, time-sensitive operational notices, confirmation/verification codes, and a link to download or sign in to the RivoStaff app. Applicants who opt in may receive messages about their application, such as interview scheduling, status updates, and onboarding information.
By providing your mobile number and opting in — by checking the text-message box on our employment application, by confirming on your onboarding paperwork, by turning on Text Alerts in the scheduling portal or app, or by replying START — you give express consent to receive recurring automated SMS messages from SW Hospitality Group at the number provided. Consent is not a condition of applying or of employment except where text messaging is a required function of your role; alternative communication methods are available upon request to your manager or HR.
Message frequency varies based on your schedule and operational needs.
Message and data rates may apply based on your mobile carrier plan and agreement. SW Hospitality Group is not responsible for carrier charges.
You may opt out at any time by replying STOP to any message. You will receive a final confirmation message, after which no further texts will be sent. To resume, reply START. Opting out of SMS does not remove you from the schedule; you remain responsible for obtaining your schedule through alternative means (e.g., posted schedule, manager, or scheduling portal).
For assistance, reply HELP or contact SW Hospitality Group HR at hr@swhgrp.com.
Carriers are not liable for delayed or undelivered messages.
Mobile numbers and messaging data are used solely for hiring, scheduling and workforce communication purposes and are not sold or shared with third parties for marketing. Contact HR for details regarding our privacy practices.
You must be 18 or older and an employee of, or an applicant to, SW Hospitality Group to enroll.
We may update this policy at any time. Continued participation after changes constitutes acceptance.
By checking the opt-in box in the scheduling portal or app, the text-message box on our employment application, or on your onboarding paperwork, or by replying with the confirmation keyword to a text message, you confirm that you have read and agree to this SMS Consent & Opt-In Policy and consent to receive text messages as described.